Track A — Sales Floor Mastery (10 Modules) Everything a rep needs, in the order they'll actually use it:
The exact Meet & Greet script that sets the tone in the first 10 seconds
The S.P.A.C.E.R. needs-assessment method for uncovering what a customer really wants
A full trade appraisal and vehicle walk-around process
Test drive scripting and trial-close questions
A complete negotiation playbook, from opening the numbers conversation to presenting the offer
9 real objections your team hears every week — with word-for-word responses
A full closing library, matched to how the customer is actually behaving
Delivery day and a follow-up sequence that turns one-time buyers into repeat customers
A current market snapshot on how today's buyer actually shops
Track B — Sales Leadership (7 Modules) Everything a manager needs to develop a team that keeps improving:
A structured way to assess individual rep performance
Collaborative goal-setting that reps actually buy into
One-on-one coaching frameworks and role-play exercises
How to build a team culture where reps learn from each other
A review cadence for weekly, monthly, quarterly, and annual check-ins
Recognition and incentive program structures
A continuous feedback loop to keep the whole program improving over time
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Buyers receive free access to future minor updates and corrections to this version of the Course. Major new editions may be offered as a separate purchase.
This Course provides general sales training guidance based on common automotive dealership practices. It is not a guarantee of sales performance, and results will vary based on individual effort, market conditions, and dealership-specific factors.
© 2026 Brockie Brent/Apex Dealer Academy. All rights reserved. Elevate Sales Excellence: Automotive and its contents are protected under copyright law. Unauthorized reproduction or distribution outside the terms of this license is prohibited.